Privacy Policy

This policy explains how Webinfix Technologies(“we”, “us”), based in Bareilly, Uttar Pradesh, India, handles personal data on this website and in EasyDM’s Automate, our Instagram messaging automation tool.

1. Data we collect

On this website. If you send a project enquiry we receive the name, email address, service, budget and message you type into the form. We also use Vercel Analytics and Speed Insights to count visits and measure page speed.

In EasyDM’s Automate. When a business owner connects an Instagram professional account, we receive, with their permission:

• The account name, username, account ID and the Facebook Page linked to it.
• An access token that lets the app act on that account (stored encrypted).
• Comments on the account’s posts: the comment text, the commenter’s Instagram ID and username, and the time.
• Direct messages sent to the account and the replies the tool sends: text, sender ID and time.
• Activity logs that show which automation ran and whether a message was delivered.

2. How we use it

• To run the automations the account owner sets up, for example replying to a comment keyword with a direct message.
• To show the account owner their inbox, analytics and activity logs.
• To answer enquiries, keep the service secure and fix errors.

We do not sell personal data, use Instagram data for advertising, or share it with third parties except the service providers needed to run the tool (hosting and database), who may process it only on our behalf.

3. Data from Meta (Instagram and Facebook)

We use Meta’s APIs only for the permissions the account owner grants. We use data received through them only to provide the features described above, and we follow the Meta Platform Terms and Developer Policies. An account owner can withdraw access at any time in their Instagram or Facebook settings under connected apps, or by disconnecting the account inside the tool.

4. Storage and security

Access tokens are encrypted before they are stored. Data is kept in a managed database, and connections use HTTPS. No system is perfectly secure, but we limit access to the people who need it.

5. How long we keep data

We keep account, comment and message data while the account is connected. When an account is disconnected, or when you ask us to delete data, we delete it within 30 days. Website enquiries are kept as long as needed to deal with your request and our business records.

6. Your choices and rights

You can ask us to access, correct or delete your data at any time. To delete data that came from Instagram, follow the steps on the data deletion page.

7. Children

Our services are not directed to children under 18, and we do not knowingly collect their data.

8. Changes

If we change this policy we will update the date above. Continued use after a change means you accept the updated policy.

9. Contact

Questions about privacy: hello@webinfix.in, Webinfix Technologies, Bareilly, Uttar Pradesh, India.